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Airplane and Red Carpet

Client Confidentiality Policy

Client Confidentiality Policy

Effective Date: 04/01/2025
Issued by: Blackridge Aviation LLC

At Blackridge Aviation LLC (“Blackridge,” “we,” “us,” “our”), discretion is not a courtesy—it is a cornerstone of our firm’s identity. Whether you are a private aircraft owner, a family office representative, or a corporate stakeholder, your privacy is protected at the highest standard in the industry.

This Confidentiality Policy outlines our commitments and practices for safeguarding client information throughout our engagement.

1. Our Commitment to Confidentiality

We consider all non-public information shared by our clients to be strictly confidential. This includes personal, corporate, operational, financial, and aircraft-related details.

We do not tolerate breaches of discretion. Every member of our team, including third-party contractors, marketing staff, title agents, and technical consultants, is bound by legally enforceable non-disclosure agreements (NDAs).

2. Scope of Confidential Information

Confidential information includes but is not limited to:

  • Aircraft registration and ownership details

  • Logbooks, maintenance history, damage disclosures

  • Sale prices, lien status, and financing details

  • FAA Form 337 records or STC documentation

  • Buyer or seller identities (unless publicly disclosed)

  • Purchase agreements, letters of intent (LOIs), or escrow instructions

  • Private discussions or communications held through the Blackridge Portal

This policy applies to all forms of data: verbal, written, digital, photographic, or otherwise.

3. Use of Client Information

Client information will only be used for the following purposes:

  • Marketing and syndicating your aircraft (only with your consent)

  • Preparing documentation for escrow, title transfer, or legal compliance

  • Facilitating offers, counteroffers, and transaction negotiations

  • Communicating directly with you or your authorized representatives

We will never:

  • Disclose your identity or transaction history to unauthorized parties

  • Use your aircraft images or specifications without your approval

  • Sell, license, or distribute your personal or corporate information to any third party for advertising, analytics, or lead generation

4. Non-Disclosure to Prospective Buyers

Prospective buyers will be required to:

  • Submit identifying details and proof of interest or intent

  • Acknowledge a buyer-side confidentiality statement if requested

  • Refrain from contacting sellers directly unless explicitly permitted

We do not release full logbooks, maintenance reports, or damage histories without your written consent. Redacted or summary versions may be presented during the preliminary inquiry stage.

5. Internal Access Controls

Client records are stored using secure digital infrastructure with restricted access granted only to:

  • Assigned Blackridge brokers and analysts

  • Administrative personnel actively working on your file

  • Escrow/title agents with a valid need-to-know basis

We implement multi-factor authentication, encrypted cloud storage, and a segmented access framework for all internal platforms including the Blackridge Client Portal.

6. Third-Party Engagements

If we engage third parties to assist in listing photography, visual branding, maintenance prep, inspections, ferry flights, or legal services, each vendor must:

  • Sign a binding non-disclosure agreement (NDA)

  • Limit access only to the information necessary to fulfill their assignment

  • Comply with all FAA, DOT, and state confidentiality requirements

We maintain a vetted, private network of trusted service partners with a demonstrated record of professionalism and discretion.

7. Disclosure Required by Law

In rare instances, we may be required to disclose certain information due to:

  • A valid subpoena or court order

  • A request from a federal or state aviation regulatory body (FAA, DOT, IRS)

  • Legal obligations connected to anti-money laundering (AML) or know-your-customer (KYC) compliance

In such cases, we will notify you in writing (unless prohibited by law) and disclose only the minimum amount of information required to comply.

8. Retention and Deletion

Client data is stored only for the duration of your engagement and for regulatory recordkeeping purposes thereafter (typically 5–7 years in accordance with IRS and FAA business retention guidelines).

At your written request, we will permanently delete or return:

  • All non-public photographs, reports, or communications

  • Any draft agreements or non-executed documentation

  • Backup records stored in the Blackridge archive

9. Breach Notification Protocol

In the event of a suspected or actual breach of confidentiality:

  • We will notify the affected client(s) immediately

  • We will initiate an internal review within 24 hours

  • Corrective measures, including system lockdowns and third-party investigations, will follow

We carry liability coverage and cyber risk protection as part of our professional risk management portfolio.

10. Contact

If you have questions or require further assurances regarding the confidentiality of your engagement, please contact:

Will Hyde
Managing Partner
Blackridge Aviation LLC
Email: will.hyde@blackridgeaviation.com
Phone: +1 (405) 535-8278

We take your trust seriously. In a world where discretion is rare, Blackridge guarantees it. This policy exists not only as a legal framework—but as a promise.

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